Privacy Policy

Last updated: 3 August 2026

1. Introduction

PublishMe Marketing respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you:

• visit the PublishMe Marketing website;

• submit a contact form;

• book a strategy call;

• request information or a quotation;

• subscribe to marketing communications;

• become a client;

• participate in a marketing campaign;

• use our Meta Ads, book marketing or AI Discoverability services; or

• otherwise communicate or interact with us.

PublishMe Marketing is a brand owned and operated by:

Transcre8 OÜ
Registry code: 16724585
Registered address: Viru väljak 2, Tallinn 10111, Estonia
VAT ID: EE102621811
Email: contact@transcre8.io

For the purposes of the General Data Protection Regulation, or GDPR, Transcre8 OÜ is the controller responsible for the processing of your personal data.

In this Privacy Policy, “PublishMe Marketing,” “we,” “us” and “our” refer to Transcre8 OÜ.

2. Personal Data We Collect

The information we collect depends on how you interact with us and which services you request.

2.1 Contact and identification information

We may collect:

• your full name;

• email address;

• telephone number;

• postal or business address;

• country of residence or establishment;

• business or publishing name;

• author name or pen name;

• job title or professional role; and

• social-media profile information.

2.2 Information about your books and publishing activity

When you enquire about or use our services, we may collect information relating to:

• your books, series and published catalogue;

• author biographies and profiles;

• book descriptions, categories, keywords and metadata;

• book covers, promotional graphics and other creative materials;

• ISBNs, ASINs and retailer links;

• publication dates;

• pricing and availability;

• target readers and genres;

• sales markets and languages;

• current marketing activity;

• sales, ranking and campaign-performance information; and

• your marketing goals, priorities and budget.

2.3 Advertising information

When we provide Meta Ads or other advertising services, we may process:

• advertising-account identifiers;

• campaign structures and settings;

• targeting and audience information;

• advertising creatives and copy;

• campaign budgets;

• impressions, clicks, conversions and attributed sales;

• cost-per-click and cost-per-result information;

• return-on-ad-spend and other campaign metrics;

• Meta Pixel or conversion-tracking information;

• retailer or attribution data; and

• information about previous or active campaigns.

Where access to an advertising platform is required, access should be granted through that platform’s official account, partner or permission-management tools wherever possible.

You should not send passwords through ordinary email or website forms.

2.4 Book marketing campaign information

When we provide localized or community-based book marketing, we may process information relating to:

• target countries and languages;

• review campaigns;

• blogger and Bookstagram outreach;

• newsletter collaborations;

• reading circles;

• giveaways;

• review copies;

• campaign participants;

• campaign communications; and

• campaign results.

Where you provide physical or digital review copies, you remain responsible for confirming that you have the right to distribute those materials.

2.5 AI Discoverability information

When we provide AI Discoverability services, we may process:

• publicly available author and book information;

• author biographies;

• metadata;

• website content;

• interviews, articles and media coverage;

• structured data;

• retailer listings;

• social-media profiles;

• knowledge-graph information;

• publisher information;

• citations and references to your work; and

• inconsistencies across online sources.

Some information used for AI Discoverability analysis may be collected from publicly accessible websites, search engines, retailer pages, databases and online platforms.

2.6 Payment and transaction information

We may collect:

• billing details;

• invoice information;

• payment amounts and dates;

• subscription or recurring-payment information;

• payment status;

• purchase history;

• refund information; and

• outstanding balances.

Payment-card details may be processed directly by external payment providers such as Stripe, PayPal or Klarna.

Unless expressly stated otherwise, PublishMe Marketing does not store complete payment-card details.

2.7 Communications

We may retain information you provide when you:

• submit a website form;

• book a strategy call;

• communicate by email;

• contact us through social media or messaging services;

• participate in a video call;

• provide feedback;

• submit a testimonial; or

• communicate with our team or contractors.

Calls or meetings will not be recorded without appropriate notice or consent.

2.8 Website and technical information

When you visit the website, we or our technology providers may automatically collect:

• IP address;

• browser type and version;

• operating system;

• device type;

• approximate location based on IP address;

• referring website;

• pages viewed;

• buttons or links clicked;

• session duration;

• cookie identifiers;

• form interactions; and

• date and time of access.

3. How We Collect Personal Data

We may collect information:

• directly from you;

• through website forms;

• when you book a call;

• when you request or purchase a service;

• through email, telephone, video calls or messaging platforms;

• through advertising platforms where you authorise access;

• through payment providers;

• through cookies, analytics and tracking technologies;

• through retailers and attribution platforms;

• from publicly available websites and databases;

• through business partners involved in delivering a service; and

• from referral sources where legally permitted.

4. How We Use Personal Data

We process personal data only where we have a lawful basis under applicable data-protection law.

4.1 Responding to enquiries

We use your information to:

• respond to questions;

• assess whether our services are suitable;

• arrange a strategy call;

• recommend appropriate services;

• prepare a proposal or quotation; and

• communicate about availability and next steps.

The legal basis is taking steps at your request before entering into a contract and our legitimate interest in responding to business enquiries.

4.2 Providing Meta Ads services

We may process your information to:

• review your existing advertising activity;

• develop campaign strategies;

• create advertising copy and visuals;

• configure campaigns;

• test creatives and audiences;

• monitor campaign performance;

• optimise budgets, targeting and delivery;

• produce reports;

• provide recommendations; and

• communicate with you about campaign performance.

The legal basis is the performance of a contract or taking steps at your request before entering into a contract.

4.3 Providing book marketing services

We may use your information to:

• design localized marketing campaigns;

• organise review campaigns;

• coordinate bloggers and Bookstagram creators;

• arrange newsletter collaborations;

• coordinate reading circles and giveaways;

• distribute campaign information or review copies;

• communicate with campaign participants; and

• report campaign activity and results.

The legal basis is the performance of a contract and our legitimate interest in delivering and administering the agreed campaign.

4.4 Providing AI Discoverability services

We may use your information to:

• assess how your books and author identity appear online;

• identify missing, inaccurate or inconsistent information;

• improve author biographies and book metadata;

• recommend changes to websites and retailer listings;

• create structured information about your books;

• evaluate how AI search and answer tools interpret your work;

• improve the consistency of your author presence; and

• report findings and recommendations.

The legal basis is the performance of a contract and our legitimate interest in researching and improving the discoverability of client content.

4.5 Billing and account administration

We use personal data to:

• issue invoices;

• process or record payments;

• administer recurring services;

• communicate about payment status;

• manage refunds;

• calculate applicable taxes; and

• maintain legally required financial records.

The legal basis is the performance of a contract, compliance with legal obligations and our legitimate interest in administering our business.

4.6 Marketing communications

Where you have provided consent, or where otherwise permitted by law, we may send:

• newsletters;

• service updates;

• educational content;

• promotions;

• invitations;

• marketing insights; and

• information about PublishMe Marketing or related Transcre8 OÜ brands.

You may unsubscribe at any time by using the unsubscribe link in an email or contacting:

contact@transcre8.io

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

4.7 Website operation, analytics and security

We may use technical and website information to:

• operate and secure the website;

• identify errors;

• prevent fraud and misuse;

• understand how visitors use the website;

• evaluate campaign performance;

• improve website content;

• improve our services; and

• maintain evidence of consent choices.

The legal basis is our legitimate interest in operating a secure and effective website.

Where required by law, analytics and advertising technologies are used only after you provide consent.

4.8 Legal compliance

We may process or disclose information where necessary to:

• comply with applicable law;

• respond to lawful requests from public authorities;

• maintain accounting and tax records;

• establish, exercise or defend legal claims;

• enforce contracts;

• protect our business, clients or users; and

• prevent unlawful activity.

The legal basis is compliance with a legal obligation or our legitimate interest in protecting our legal rights.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device when you visit a website.

The PublishMe Marketing website may use the following categories of cookies.

5.1 Strictly necessary cookies

These cookies are required for:

• website security;

• core website functionality;

• form operation;

• cookie-preference management; and

• other features requested by the visitor.

These cookies do not normally require consent.

5.2 Functional cookies

Functional cookies may remember:

• language choices;

• website preferences;

• form information; and

• other customisation settings.

5.3 Analytics cookies

Analytics cookies help us understand:

• which pages are visited;

• how visitors move through the website;

• how long visitors remain on a page;

• which devices are used; and

• whether errors occur.

5.4 Advertising and targeting cookies

These cookies may be used to:

• measure advertising campaigns;

• track conversions;

• create advertising audiences;

• limit repeated advertisements; and

• provide more relevant marketing.

Optional cookies are activated only after consent where required by law.

You may change or withdraw your consent through the website’s cookie settings.

6. Meta Advertising Technologies

The website may use Meta technologies, including the Meta Pixel and Meta Conversions API.

These technologies may process information such as:

• IP address;

• browser and device information;

• pages viewed;

• form submissions;

• button clicks;

• campaign source;

• purchases or other conversions; and

• hashed contact identifiers where configured.

We may use this information to:

• measure advertising performance;

• attribute enquiries or purchases;

• create custom audiences;

• create similar audiences; and

• deliver relevant advertisements.

These technologies are activated only after consent where required by applicable law.

Meta processes information in accordance with its own privacy policies and may act as an independent controller for certain processing activities.

7. Google Analytics

We may use Google Analytics 4 to understand how visitors use the website.

Google Analytics may collect:

• pages viewed;

• session duration;

• general geographic information;

• browser and device information;

• referral sources;

• website interactions; and

• anonymised or pseudonymised usage information.

Google Analytics is activated only after consent where legally required.

You may withdraw your consent through the website’s cookie settings.

8. Sharing Personal Data

We do not sell or rent personal information.

We may share information with trusted providers where necessary to operate the website or deliver services, including:

• Wix.com Ltd.;

• Brevo or another email-marketing provider;

• Stripe;

• PayPal;

• Klarna;

• Google;

• Meta;

• video-conferencing providers;

• calendar-booking providers;

• cloud-storage providers;

• invoicing and accounting providers;

• professional advisers;

• translators and native-language marketing professionals;

• advertising specialists;

• editors and metadata specialists;

• bloggers, reviewers or campaign partners where relevant;

• contractors involved in service delivery; and

• public authorities where disclosure is legally required.

Only the information reasonably necessary for the relevant purpose will be shared.

Where providers process personal data on our behalf, they are required to process it according to our instructions, applicable contracts and data-protection law.

9. International Data Transfers

Some service providers may process personal information outside Estonia or the European Economic Area.

Where personal data is transferred to a country that does not provide an equivalent level of protection, we use legally recognised safeguards where required, including:

• European Commission adequacy decisions;

• Standard Contractual Clauses;

• the EU–U.S. Data Privacy Framework, where applicable;

• supplementary contractual and security measures; or

• another lawful transfer mechanism.

10. Data Retention

We retain personal information only for as long as necessary for the purpose for which it was collected.

Typical retention periods include:

• enquiry information: for a reasonable period after the enquiry is resolved;

• client and project information: for the duration of the relationship and an appropriate period afterwards;

• advertising and campaign data: for as long as needed to deliver, evaluate and document the service;

• marketing information: until consent is withdrawn or the information is no longer needed;

• website analytics information: according to the configured analytics-retention period;

• contracts, invoices and accounting records: for seven years or another period required under Estonian law; and

• legal correspondence: for the duration of applicable limitation periods or legal proceedings.

We may retain anonymised information for statistical or analytical purposes where it can no longer identify you.

11. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against:

• unauthorised access;

• accidental loss;

• unlawful disclosure;

• misuse;

• alteration; and

• destruction.

Measures may include:

• access controls;

• authentication requirements;

• secure cloud platforms;

• role-based permissions;

• confidentiality obligations;

• encrypted transmission where available;

• data minimisation; and

• regular review of service providers and internal procedures.

No internet transmission or electronic-storage system can be guaranteed to be completely secure.

12. Your Data-Protection Rights

Under the GDPR, you may have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete information;

• request deletion of personal data;

• request restriction of processing;

• object to processing based on legitimate interests;

• object to direct marketing;

• request data portability;

• withdraw consent at any time; and

• lodge a complaint with a competent supervisory authority.

These rights may be subject to legal limitations and exemptions.

To exercise your rights, contact:

contact@transcre8.io

We may request reasonable information to verify your identity before responding.

You may also submit a complaint to the Estonian Data Protection Inspectorate or the competent supervisory authority in your country of residence or work.

13. Client Campaign Participants

Some book marketing services may involve communication with reviewers, bloggers, newsletter operators, readers or social-media creators.

Where these individuals provide personal information directly to PublishMe Marketing, we process it only for:

• coordinating the campaign;

• delivering review materials;

• managing communication;

• preventing duplicate participation;

• administering giveaways; or

• fulfilling other stated campaign purposes.

Participant details will not be used for unrelated marketing without an appropriate legal basis.

14. Children’s Privacy

Our website and services are intended for adults, authors, publishers and business users.

We do not knowingly collect personal information from children below the age of digital consent applicable in their country.

Anyone under the age of 18 should use the website or contact us only with the involvement of a parent or legal guardian.

Contact us if you believe that a child has provided personal data without appropriate permission.

15. Third-Party Websites

The website may contain links to third-party services, including:

• Meta;

• Facebook;

• Instagram;

• Amazon;

• book retailers;

• PublishMe;

• The Human Edit;

• RANKS;

• author websites;

• social-media platforms; and

• external booking or payment services.

We do not control the privacy, security or content practices of third-party websites.

You should review the privacy policies of those providers before submitting personal data.

16. Related Brands

PublishMe Marketing is part of the Transcre8 OÜ group of brands.

Where you request or express an interest in a service offered by another Transcre8 OÜ brand, your enquiry may be shared internally so that the relevant team can respond.

This may include services offered through:

• PublishMe;

• The Human Edit;

• RANKS; or

• another Transcre8 OÜ service identified on the website.

Information will be shared only where relevant to your request, where necessary to provide a combined service or where another lawful basis applies.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes to our services;

• new website features;

• new service providers;

• legal or regulatory developments;

• new marketing technologies; or

• changes to our data-processing practices.

The current version will be published on this page with an updated revision date.

18. Contact

Questions about this Privacy Policy or the processing of personal information may be sent to:

Transcre8 OÜ
PublishMe Marketing
Registry code: 16724585
Viru väljak 2
Tallinn 10111
Estonia

VAT ID: EE102621811
Email: contact@transcre8.io